PAYMENT

  • Party Treatment accepts payment via Visa, Mastercard, American Express & Discover.
  • Design work will not begin until payment and complete order information is received.

WHAT HAPPENS AFTER PURCHASE

  • For custom/personalized designs, you will receive a proof for approval via email within 48 business hours.
  • One round of revisions are provided FREE for each personalized designs. Each additional revision is an additional cost of $3.
  • Two rounds of revisions are provided for custom orders. Each additional revision is an additional cost of $3.
  • Once approved, please allow up to 5-7 business days before shipping. Once shipped, you will be notified via email. Need something faster? Let us know prior to ordering. If time permits, we can ship earlier, but may require a rush fee, depending on our workload.
  • If you do not respond to approve/request revisions within 3 business days, your order will be shipped as-is and we will not be held responsible for errors on buyers behalf.

REFUNDS & EXCHANGES

  • All digital, instant download, custom and personalized sales are final. No refunds or exchanges are offered.
  • Custom/personalized orders may only be canceled if design work has not begun, which is typically within 12 hours.
  • If you've received a damaged or incorrect physical item, please notify us within 3 business days for an exchange or refund. Please note: if personalization of item is incorrect due to client error, Party Treatment will not be held liable, and the item will not be eligible for a refund.  
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