- Proof for approval sent via email within 48 business hours (excluding weekends & holidays) from the date we receive your order, confirmed payment and complete details.
- Orders received on Friday after 5:00 p.m., will be processed the following business day (on occasion we may send proofs on the weekends-however, this is not always the case).
- Once approved, please allow up to 5-7 business days for processing BEFORE shipping.
- If no response is received for proofing within 3 days, we will begin processing as-is.
- Need it faster? Contact us before purchasing to ensure we can meet your deadline. While our turnaround states 5-7 business days, we will always strive to ship out much faster.
INSTANT DOWNLOADS TURNAROUND:
- Instant downloads that do not require customization may be downloaded instantly. You will be taken to a download link and receive an email link once payment is confirmed.
- In order to keep production moving quickly, and prices low, we're not able to submit proofs for approval. We will COPY and PASTE your information directly from each order to help prevent spelling mistakes. Please make sure you type and spell your info correctly. Double check that your info is correct before submitting your order. We are not responsible for misspelling or incorrect information, inputted by the customer.
- Please note that some fonts are NOT case sensitive, so an "A" might look as "a" even when you used a capital letters, and vise versa.
PROOFS & REVISIONS:
- In order to keep production moving quickly, we do not send proofs for digital invitations, instead we send ready to print files. To help prevent spelling mistakes, we will COPY and PASTE your information directly from your order. Please make sure you type and spell your info correctly, including capitalization.
- Please note that some fonts are NOT case sensitive, so a "McDonald" might look like a "MCDONALD"
- If, however, changes need to be made, let us know within 2 weeks of ordering. Each digital invitation comes with one free round of revisions. Each additional revision is $3.
- Custom invitations, regardless if digital or printed, will receive a proof and up to 2 rounds of revisions included in price before receiving final invitation.
- Please allow up to 5-7 business days BEFORE shipping for physical items.
- We offer FREE SHIPPING using USPS First Class and Priority Mail.
- First Class Mail typically arrives in 3-5 business days while Priority Mail typically arrives in 2-3 business days. Option used is based on event date and order value.